All my expectations were exceeded. What a great job you all did! Everyone I spoke with at USPS over the past few weeks were extremely helpful, accommodating and patient. The items received are beautiful and of a super high quality. They arrived quickly and nicely packaged. Prior to shipment the team worked on every detail of the proofs. Many Thanks to the team. Your efforts are greatly appreciated.Special Thanks to Lori, Cara and Samantha. Thank you all for being patient with me.
All the Best – Ed
I was really pleased with the personal level of service you provided. I actually received emails from a real person who responded to my questions promptly and courteously. The award is beautiful and very well constructed. Very happy all around!
USPS did an excellent job and really took efforts to help me personalize the order (selecting patent images/etc). The timing and packaging were perfect! Love the way the plaque turned out, High quality and dignified look of the plaque makes it a classy showpiece to honor and memorialize the last achievement of a great inventor!
Used this company in the past.
Lori was very helpful she went above and beyond even made sure that our offices were open to receive the delivery! Our order was processed & received quickly. We have ordered in the past and it is always a great experience!
I already have reccomended products to a friend.
I appreciate the fact that you labeled your product. Years later, I was able to duplicate exactly what I already had for my subsequent awards. I love the catalog you sent, too. It gives me tons of ideas for employee engagement opportunities.
The products of U.S. Patent Services are of superior quality, and their Customer Services have always exceeded my expectations.
I am not sure how you can improve on perfection. I find the portfolio complete, and the order processing, seamless.
Keep your Customer Services Representatives, always at hand, and happy, and the quality of your products up to par, and your Customers will always be completely satisfied.
I have always been impressed with the support you guys have!
I wanted to drop a line to both of you and say thank you. We received the frames today and they are absolutely gorgeous. I’m sure the inventor will display his frame proudly on his wall and I know the frame will be quite stunning on ours as well. I will be ordering another set of frames in the next day or so for another patent issued.
I did receive my order and I was once again, very pleased. I have ordered patent plaques / mounted certificates from your company before so I am a repeat customer. Hopefully, I will have more patent success in the near future I will order from you again.
Ahhh, I did get them and I’m thrilled with your quick service and the product. Patent #3 issues on the 10th and I’ll be back in touch to frame that one. Thank you for all your great efforts.
You nailed it.
Great service, very helpful guidance on ordering, on time delivery in short time frame, excellent final product. Perfect execution. Thank you.
I was very pleased with the products I ordered. I was also very satisfied with the turnaround time of delivery.
Completely happy with service and ability to augment the 7 plaque design to an 8 patent plaque
Timing was excellent
Loved the product and service was excellent
Glad I ordered with you instead of competitor…great product, service and price.
Good company, Great customer service, highly recommended.
Process was easy worked great! The staff was friendly and helpful. Maintain the same level of quality and staff. I was assisted by Lori and the customer service was phenomenal.
The staff was very helpful and knowledgeable. When I received my order, it was exactly what I expected. Each piece was beautifully made. We will definitely be using your services again.
The product was as expected. It was great that we were provided with a sample product in order to make our decision. Everyone in customer service and sales was knowledgeable, courteous, and very responsive.
We are sold! We will continually return to place orders for our awards program.
Special thanks to Lori for her patience with our order. It took us a long time to get approvals and to get her the final order. Awesome job by the production team in sending a complete and accurate order. They even caught a couple of errors on my part.
I absolutely appreciate fulfilling a large order with minimal notice. While this was not an ideal situation, the response I received was outstanding and the awards were made and shipped to me as soon as possible. Thank you so much!
I am very happy with the way my order was processed. I received a prompt response to my email and my plaque was shipped sooner than expected.
Thank You so much Lori.
I was surprised when I opened the package and saw my patent on this great looking plaque. Thanks again for all your work Lori.
I always have an outstanding experience with your company, products and customer service. No complaints from me. You have an amazing turnaround time and I love the communication part too….you keep me informed of receipt of order, starting order and when order has shipped. It’s wonderful.
You have served us well for many years. Expectations always are met.
All is well. We will continue to use your services.
Thanks for the high quality and quick response to our orders for patent award plaques.
Everything was great! Loved the finished product, will definitely we back! The final product looks very professional and makes for a proud display!
Your customer service is fantastic! Thank you for all your personal service.
There has been excellent attention to all of our needs and have even received excellent suggestions about our needs. Just continue to do what you do.
Yes very promptly considering it went across USA Can border. I am totally satisfied with your product and will not hesitate to order again Thanks
Everything was surprisingly VERY VERY smooth and fast!
The service i got was above and beyond.
You just got me more energized to submit more patents and to establish this culture even more in my team and company.
Yes, I received the order earlier this week while I was out of town. I was just able to open it to take a look this morning. Just like the others y’all have supplied, it looks great. Thanks much for providing a very nice product that allows me to display some of my accomplishments.
Plaque is high-quality. I am happy with the color/combination and the representative on the phone when ordering was very helpful.
The ordering process was very easy and pleasant and the mug was very well-received and perfect!! I can’t think of anything you could have done differently or better. Thank you so much for following up with me to make sure that I was satisfied. Great customer service!
Thank you for checking in. We did receive our order and it was exactly what we were looking for. Thank you so much for all of your help. The ladies that helped me over the phone with my order were absolutely wonderful!
Ordering was easy, communication was great on the progress of the order, your office personnel was very friendly and helpful. I was very satisfied with the entire process. Delivery was quicker than anticipated (ordered 23 plaques), very happy with the order! Thank you!!
I have received the plaque. It is very well done and wish to thank you for your great service.
Everyone who helped me was wonderful. Continue the good work you’ve done!
Continuing doing a nice job as the one you already did for me. Congratulations for the product quality and delivery time.
Order came last Friday. Everything was correct and done very well. You guys do a great job at getting your orders out so quickly! Thanks for your great service!
Got the package and have the plaques on the wall already, thanks for the great product
Thanks Lori for your attention to detail and your team’s awesome service.
We appreciate it. Everything arrived as expected and the plaque looks fabulous.
Great service & great products at affordable prices!
There are a lot of other companies out there doing what you’re doing and I think yours are the best out there for the best prices.
Your product selections are more than adequate… there is something for everyone there. The website was easy to use, and the order shipped amazingly fast… totally happy with the buying experience.
I received my order and I’m very satisfied. Thank you for the follow up and I am hoping to place a second order when my next patent issues. Happy Thanksgiving and thank you for the beautiful workmanship.
It exceeded my expectations. Looked very professional and is a high quality frame and matting.
Job well done and received it in a couple of days!
They did a great job very quickly and ordering and submitting information was very easy. They looked up additional information needed. The artwork of my colored Logo was precisely done. Absolutely overall could have not been a better experience and I would recommend them to anyone with a patent.
Everything was fine. I was very impressed with the outcome of the appearance of the plaque. I am sure that my son, the recipient, will be equally impressed.
U.S. Patent Services made the whole order process seamless! They were prompt and the quality of the finished product is outstanding. A very fitting way to celebrate the accomplishment of product development and the patent process.
GREAT workmanship! Reasonable price for such a professional piece. You’ve certainly done justice for all the sweat, pain and tears that went into our invention/patent by our group! Thank you!
The walnut finish is outstanding. This is a product that attracts attention! My phone order with Cara was handled exceptionally well.
I ordered from your company quite a few years ago. I called and you had everything on file so I was able to re-order the same products. I was very happy with the quality and ease of ordering process! Thank you again!!!
Yes, I did receive my order. It was packaged very well and the product is exactly as advertised, thank you.
Yes, I got it very quickly almost as if expedited. I’m very happy. I’m looking at it right now on my desk at work!
Thanks for your excellent customer service.
I have another patent pending, so I should be back in touch when it posts.
I received everything and the desk plaques are incredible! The inventors will love them. Thank you so much!
Yes I received my order and I love it! Thanks so much!
The product looked better in person–the quality was outstanding.
Thank you for the excellent service.
As you know this was my first time buying this type of product and I want to thank you both for making the process so easy!
It looks exactly what I was expecting. Thank you for checking. You guys are on top your game!
That’s the fourth one I’ve had you make for me (each a different patent). Hope to have a fifth in the next year.
We received it and are very happy with it. Thank you for being so prompt.
Yes, the order was delivered yesterday! The product is excellent and met every expectation. I will be ordering at least one more today.
Will single-source from you for all personal purchases moving forward..
The products are high quality for fair prices. Exactly as advertised. Customer service was great every time I called about a question! Also the referral reward of free mugs is a very nice plus 🙂
Yes, received them last week and they look great! If we have any more we will be sure to come to you.
We received the patent plaques today, they look great! We will be sure to reach out again when we have more.
I received my order and am very happy with it!
Continue what you are doing.
Everything was great. We’ll be a returning customer once we receive a new patent!
The plaque arrived a few days ago and it looks GREAT! I am very pleased with the quality.
You fully exceeded my expectations on such quick delivery!
I did receive my order and they are fantastic! Thank you!
Excellent and outstanding services
Accurate and fast process.
It is actually the best customer experience I have had in years. In addition, it was amazing how fast the service was.
Continue delivering great quality products and great customer service.
All the plaques and the DS2 look very nice. I have heard that the professors hang them proudly in their offices.
Thanks for the good service!
My service was exceptional. Cara was receptive to my inquiry. Provided me with the information I was looking for. Researched our previous order and assisted me getting another order processed. She even provided me with an excel dump of all my bosses patents so we could determine which others we would like printed for the next order.
You made the order process clear and easy and our plaques and documents arrived in quality and quicker than expected. We couldn’t ask for better service!
I have two patents and 4 Trademark names and logos. You have been terrific about producing a beautiful product for me in quick time. I have enjoyed working with all of you. Your access by phone is very important and provides in short time, the exact order. Thank you!
It was a pleasure working with your team. Looking forward to next years order. Thanks.
You have every right to be proud of your team! I was quite the rookie when I first starting looking into having our patent mounted. But working with your team and how helpful they were made me look really good with my direct supervisor and our boss!
We had US patents that had been framed in the dual-page format. We wanted to frame and hang our new European patent with the others and not look too different or out of place though the certificates were definitely different. Everyone at US Patents worked with us all the way (and it took some doing) to achieve results that were absolutely perfect. I couldn’t be more pleased.
Continue the same service. Your time to delivery was great. Less than a week!
Everything I expected and more. Excellent looking plaque and am very impressed and satisfied. Thanks to your team for their efforts.
I did receive my order and I am so pleased with it. Also, there have been several people at work interested in placing orders so I have handed out some of the business cards you included.
Thank you for the personal service and the excellent product!
The new plaque style looks great and I thank you for helping me celebrate another issued patent.
You guys are awesome, total rock stars. Fast service, everyone was on it walking me through the whole process since this was my first time. So yes, amazing job. I will for sure be using you guys again.
I could not be happier with your company and the service that you provide. You make it very easy to do business!
You guys always do a fantastic job with these plaques. Thanks again.
Just to let you know, I plan on placing an order for a few plaques all at once in the not-so-distant future. I’ll get back to you on that when the time comes.
Thanks for following up, and for getting this order completed for me so quickly.
I am very pleased with how my plaque was designed and that is why I ordered a second plaque to be sent to the CEO of the company where I developed the patent.
Thanks again and all the best.